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Cookies Policy
This Cookies Policy explains how Lucky Circus Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the choices available to you and how cookies relate to our broader privacy practices. This policy is intended for players and visitors in Australia and should be read together with our Privacy Policy and Terms and Conditions.
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1. What cookies are
Cookies are small text files or similar data files that are placed on your computer, tablet, mobile phone or other internet-enabled device when you visit a website. They allow a website to recognise a device, remember certain information and support functions during or between visits. Cookies do not usually contain information that directly identifies you, although some cookie-related information may be linked with personal information where this is permitted and necessary.
Contents
We may also use related technologies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless we state otherwise. These technologies may be set by Lucky Circus Casino or by carefully selected service providers that support website operation, security, analytics, communications or advertising functions.
A cookie may be a session cookie or a persistent cookie. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the settings applied by the relevant service provider.
2. How we use cookies
Cookies help us provide a secure, reliable and useful website. Depending on your choices, the device you use and the services available at the time, we may use cookies for the following purposes:
- Essential operation: to enable core website features, maintain sessions, support navigation and remember information needed for pages or services to function.
- Security and fraud prevention: to help identify unusual activity, protect accounts, reduce misuse and support the integrity of our systems.
- Preferences: to remember choices such as language, region, display settings or cookie preferences so you do not need to provide them repeatedly.
- Performance and analytics: to understand how visitors use the website, identify errors, measure page performance and improve content, navigation and functionality.
- Account and service support: to assist with sign-in processes, account features, help tools and other functions that you request.
- Communications: to understand whether certain website messages or digital communications have been viewed or used, where this is allowed and relevant.
- Advertising and measurement: where applicable and where permitted, to help measure campaigns, limit repeated advertising and present information that may be more relevant to your interests.
Essential cookies may be used because they are needed to provide a service you have requested or to operate and secure the website. Non-essential cookies are generally used only where you have provided an appropriate choice or consent, where required by applicable law. The availability and use of particular cookie categories may change as the website, technology or legal requirements change.
3. Types of cookies we may use
Strictly necessary cookies
These cookies support essential functions such as page loading, account access, security controls, session management and preference recording. Without them, parts of the website may not operate correctly. Because they are important to the operation or security of the services, they may not be available to switch off through our cookie preference tools. You may still be able to block them through your browser, but doing so may prevent some website features from working.
Functional cookies
Functional cookies remember choices and settings to make your visit more convenient. They may help us provide features you have requested, keep your preferences consistent and reduce the need to repeat information. If you decline these cookies, some personalised or convenience features may be unavailable or may need to be selected again.
Analytics and performance cookies
Analytics cookies help us understand general patterns, such as which pages are visited, how visitors move through the website, whether pages load correctly and where improvements may be useful. We use this information in an aggregated or otherwise controlled form where possible. Analytics information is intended to help improve the website and is not intended to determine the outcome of any game or activity.
Marketing and advertising cookies
Where relevant, marketing or advertising cookies may help us and our service providers measure promotional activity, understand visits from campaigns or show more relevant information. These cookies may involve third-party platforms. They will be used only in accordance with applicable requirements and your available choices. We do not use cookies to encourage unsafe gambling or to override responsible gambling controls.
4. Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept certain categories, reject non-essential cookies or adjust your choices. Your choices may be stored in a cookie so that the preference notice does not appear every time you visit. If you clear your cookies, change devices or use a different browser, you may be asked to make your choice again.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, remove existing cookies, block cookies generally or receive a warning before a cookie is stored. The process differs between browsers and devices, so you should check the relevant browser or device instructions. Some mobile operating systems provide separate controls for advertising identifiers and similar technologies.
- Blocking all cookies may affect sign-in, navigation, security checks and other essential website functions.
- Deleting cookies may remove saved preferences and require you to repeat settings or login steps.
- Browser-based controls may not remove all types of similar technology, such as information stored in an application or device.
- Your preference applies to the browser or device where it is set and may not automatically apply elsewhere.
- Changing cookie settings does not necessarily stop all advertising; it may instead make advertising less relevant.
If the website provides a preference centre, you can use it to review or change available choices. We aim to keep information about relevant cookie categories clear, but the exact controls available may depend on the website version, your location, the device you use and applicable legal requirements.
5. Third-party services, privacy and updates
Some cookies or similar technologies may be placed by third parties that provide services to us or operate content on the website. These parties may include providers supporting security, hosting, analytics, customer assistance, payment-related functions, communications or campaign measurement. Third parties may process information in accordance with their own privacy notices and contractual arrangements. We take reasonable steps to use service providers appropriately, but their cookies may be subject to separate terms.
Cookie information may include an online identifier, device information, browser type, approximate location, pages viewed, interaction times and technical event data. We use such information for the purposes described in this policy and handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy. Cookies are not used to guarantee winnings, influence random outcomes or replace safer gambling measures.
We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal obligations or business practices. When we make changes, we will publish the updated version on this page and revise the date or other notice where appropriate. You should review this policy periodically so you understand how cookies may be used. Continued use of the website after an update may be subject to the revised policy and any choices available through the cookie preference tools.
If you have a question about cookies, privacy or the use of personal information, please use the contact or support option made available on the Lucky Circus Casino website. Do not send sensitive account, identity or payment information through an unsecured channel unless you have been directed to do so through an authorised support process.
